ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Provide timely, responsive, and relevant communication for full life cycle of catering sales process (from initial inquiry to post-event billing, follow-up, and repeat business).
Communicate via telephone, email, and in person in a timely, professional, and clear manner.
Create/maintain client files for current, future, and referral business needs.
Generate customized proposals, contracts, and other internal documents to document client orders and to company specification.
Communicate pricing, order changes, and other cost related details between client and venue to ensure accurate preparation, cost management, and billing.
Complete Banquet Event Orders (BEOs) via specialized software to detail all aspects of food and catering aspects of client events, per company standards, specifications, and location options.
Ensure all dietary restrictions and allergies are clearly notated and communicated.
Provide recommendations (and up-sell options) to clients according to their ideas and requests, as well as to enhance their event; alternative food and beverage options, and/or communicating internally with location leadership regarding ability to execute as proposed.
Must be able to build trust with clients and serve as a consultative partner for both clients and Venue-specific Event teams.
Demonstrate high level of organization and attention to detail.
Ability to manage multiple events, clients, and deadlines, across both locations, and conscientious of the nuances of each unique location (culture, approaches, business model, clientele
Ability to manage complex pricing structures, discount programs, and data entry.
Ability to collaborate across both venues, navigating different approaches and venue specific event philosophies
Strong internal communication with venue sales teams, event managers, and Levy operational leaders
Ability to balance competing priorities across the two venues
High aptitude for learning new & proprietary software & internal systems, as well as advanced user in MS Office (Excel, Outlook, Word, Teams, etc.)
Experience with event management systems preferred, and experience with INFOR a plus
Ability to quickly learn new software and administrative systems.
Thrives in a fast-paced environment
Ability to pivot quickly when client needs change.
Problem solving skills
Comfortable working between multiple locations and teams.
Demonstrate commitment to providing thoughtful hospitality to all clients, while demonstrating sound business acumen of the venue and operations.
Be Nice.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
