Troubleshoot technical issues to minimize operational disruptions.
Provide IT support during events and daily venue operations.
Coordinate installation, maintenance, and upgrades of technology equipment.
Implement and maintain cybersecurity protocols and data protection measures.
Manage relationships with technology vendors and service providers.
Monitor system performance and ensure technology readiness for events.
Maintain accurate records of IT assets, equipment, and service requests.
Train team members on technology systems and troubleshooting procedures.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
3–5 years of experience in IT operations, technical support, or systems administration.
Experience managing POS systems, preferably in hospitality, food service, or entertainment venues.
Proficiency in network administration, hardware troubleshooting, and software support.
Knowledge of cybersecurity practices and data protection standards.
Experience with Microsoft Office 365, Windows operating systems, and network infrastructure.
Familiarity with IT inventory management and vendor coordination.
Experience supporting high-volume operations or live events preferred.
CompTIA A+, Network+, or Microsoft certifications preferred.
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1587360
Levy Sector
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Armahn Robinson
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