See yourself in our team
You’ll join our Customer Service Network team, working within Assisted Technology to reimagine how our branch colleagues support customers. We’re bringing together engineering, customer journeys and colleague experiences to move beyond disconnected technology and create simpler, more connected ways to serve customers. Our team is building capabilities including intelligent concierge experiences, agentic appointment booking, customer-intent capture, skills matching and smarter branch operations, all with the ambition of helping colleagues serve customers faster and reducing the time customers spend waiting.
We’re a team that enjoys solving complex problems together and shaping solutions where the answers aren’t always obvious. With significant greenfield engineering ahead of us, you’ll work across modern technology and AI-enabled engineering, while helping influence our architecture, engineering practices and technical direction. You’ll have the space to challenge ideas, share your expertise and help us build experiences that make a meaningful difference for both our customers and the colleagues who serve them.
We’re interested in hearing from people who
Bring Principal Engineer-level systems thinking and end-to-end architecture expertise, connecting complex customer journeys, platforms, data, dependencies and technical requirements across highly interconnected environments.
Have deep Java and Spring Boot expertise combined with genuine full-stack engineering breadth, ideally spanning TypeScript, React, Next.js and Node.js, with the versatility to work effectively across modern and legacy technology stacks.
Have designed and delivered cloud-native, distributed systems at scale, encompassing APIs, event-driven architecture, SDKs, data, CI/CD, infrastructure as code, observability, resilience and complex integrations.
Can translate ambiguous business and domain challenges into clear architecture and engineering direction, making pragmatic, product-led technical trade-offs across multiple engineering teams.
Have led safe, large-scale modernisation of complex legacy environments, reducing technical debt and simplifying architecture while protecting reliability, customer experience and delivery momentum.
Bring strong integration engineering experience, designing and evolving reliable integrations across complex, interconnected platforms and systems.
Apply AI-powered engineering and agentic tooling deeply across the software development lifecycle, accelerating discovery, codebase understanding, requirements, development, testing, modernisation and delivery.
Engineer for production from day one, embedding secure-by-design practices, resilience, performance engineering, observability, automated delivery and operational ownership throughout the lifecycle.
Demonstrate Principal Engineer-level technical leadership and hands-on credibility, mentoring engineers, influencing architecture across teams, constructively challenging decisions and continually raising engineering standards.
Tech skills
We don't expect you to know everything, but experience in several of the following will set you up for success:
Front-End Engineering: React, Next.js, TypeScript
Back-End Engineering: Java, Spring Boot, Spring Framework, microservices, RESTful APIs, Web APIs
Architecture & Solution Design: Enterprise system design, scalable architecture patterns, distributed systems
Event-Driven Architecture: Apache Kafka, event streaming, asynchronous architectures, real-time data processing
Databases & Data Engineering: Oracle PL/SQL, MongoDB, AWS NoSQL services, high-availability and performance-optimised data layers
Cloud Engineering: AWS, cloud-native services, scalable and secure cloud infrastructure
Infrastructure as Code (IaC): AWS CDK, Terraform, AWS CloudFormation
DevSecOps & CI/CD: GitHub Actions, CI/CD pipelines, security automation, continuous delivery
Quality Engineering & Test Automation: Unit testing, component testing, integration testing, end-to-end testing, Specmatic API contract testing
Source Code & Repository Strategy: GitHub, advanced Git workflows, branching strategies, monorepo architecture, TurboRepo
AI-Assisted & Agentic Development: Generative AI, agentic software development, Roo Code, Cline, Claude Code, GitHub Copilot
Observability & Site Reliability Engineering: Observe, Prometheus, Grafana, PagerDuty, monitoring, alerting, operational reliability
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 22/11/2026
