Responsible for oversight and coordination of the administrative activities of the respective area of responsibility for the Partners for Healthy Students program so that the operation runs efficiently. Provides oversight and guidance to school nurses and school personnel with intake, eligibility, admission and referral processes for the PHS program. Oversees and coordinates patient scheduling with school nurses, parents and school personnel.
Responsible for responding to parent/patient inquiries and community inquiries regarding services and billing. Uses sensitive customer relation skills in managing parent/patient/community inquiries. Coordinates inquiries regarding services and manages customer relations when charges have been mailed in error. Coordinates inquiries regarding services, determining eligibility and scheduling if appropriate and necessary.
Facilitates referrals to community agencies if health and/or social issues are identified in clinics. Coordinates linkage with appropriate community resources, including, but not limited to: Kidscare/AHCCCS, Yavapai County Community Health Services, ADHS Immunization Division and ASIIS, YRMC Ancillary Services, Arizona School for the Deaf and Blind, Lion’s Club, American Academy of Pediatrics’ Medical Services Project, Shriner’s Children’s Hospitals and Clinic, mental health providers, Child Find, Arizona Early Intervention Program and Physician offices for cases requiring referrals. Coordinates all dental services and referrals. Manages all referrals to appropriate community resources. Coordinates all referral processes following YRMC/HIPAA confidentiality guidelines.
Coordinates and integrates all pertinent information. Maintains all medical records in a confidential manner. Manages medical information including scanning. Maintains efficiency in entering and accessing data in the EMR. Maintains appropriate medical record coding according to YRMC standards. Responsible for organization and maintenance of all PHS medical records according to Hospital/ Health Information Management's standards.
Maintains clinical standards of care in recording any follow-up inquiries and appropriately documents in the medical record. Obtains appropriate current medical data (e.g. immunization records) for the delivery of quality health care.
We are offering $10k relocation assistance to new hires who meet the eligibility requirements.
Two (2) years of experience as a Medical Assistant or Licensed Practical Nurse
Two (2) years of clinical pediatric experience, preferably in a clinic, hospital, or school setting
Experience utilizing reporting and query tools
Driver's License: AZ (AUTO: AZ)
AHA Basic Life Support - CPR (AHA BLS)
First Aid (FAC)
Certified Clinical Medical Assistant (CCMA) or Licensed Practical Nurse: AZ (LPN: AZ) or
Registered Medical Assistant (RMA-AAH) or
Registered Medical Assistant AMT (RMA) or
Certified Medical Assistant AMCA (CMA-AMCA) or
Certified Medical Assistant NHA (CMA-NHA) or
National Certified Medical Assistant NCCT (NCMA) or
Certified Medical Assistant AAMA (CMA) or
National Registered/Certified Medical Assistant NAHP (NRCMA)
Ability to work with children and families across all developmental levels. Ability to care for patients with infectious diseases
Prioritizes and organizes complex duties and problem-solves in a competent, positive, professional, and creative manner. Strong office management and multitasking skills
Excellent communication, interpersonal, and liaison skills, and ability to communicate effectively under stressful situations. Demonstrates flexibility, patience, humor, and strong stress management skills
Ability to be objective in approach to all patients and families, regardless of socioeconomic background and health condition
Ability to recognize and use medical terminology
Willingness to learn to drive/operate a mobile clinic for emergency purposes only.
Must have own transportation and automobile insurance
Computer literacy and proficiency in Microsoft Windows and Google Workspace. Ability to accurately and efficiently enter and extract data
Current AZ DPS level one fingerprint clearance card within seven (7) days
Preferred
One (1) year of healthcare administrative experience
Electronic Medical Record (EMR) experience, Cerner Experience
Licensed Practical Nurse: AZ (LPN:AZ)
Bilingual in Spanish
Where You'll Work
Are you ready to join a healthcare family where your values align with ours? At Dignity Health – Yavapai Regional Medical Center (DH-YRMC), now a proud part of CommonSpirit Health, a not-for-profit integrated healthcare provider, our core mission guides every decision and every interaction.
Here, you'll discover more than just a job; you'll find rewarding career opportunities across a comprehensive network of inpatient and outpatient services. From a vibrant community hospital, YRMC has grown into a leading regional healthcare system.
Today, that means you could be making an impact at
Two state-of-the-art acute care hospitals
A robust network of primary and specialty care clinics
Modern outpatient health and wellness services
Acclaimed cardiac diagnostic centers
Advanced outpatient medical imaging facilities
Elevate your career without sacrificing your quality of life. As you grow with YRMC, you'll find the Prescott area isn't just a place to work – it's an inspiring community designed for living, thriving, and embracing the outdoors. Imagine a charming blend of bygone appeal and modern amenities, coupled with four distinct seasons and nearly year-round sunshine perfect for every adventure.
Say hello to a relaxed lifestyle that empowers you to prioritize both your professional growth and family time. YRMC extends this inviting spirit within our walls, fostering a strong sense of family, and belonging among our team members.
Come experience the exceptional quality of life that YRMC and Prescott offer. Work at the heart of #hellohumankindness and discover where your career and well-being truly connect.
