Manage Customer's advertising spend to approved budgets
Maximize customers ad performance by following CIQ best practices and leveraging CIQ tools
Adjust advertising campaigns to meet Join Success Plan KPI
Collaborate with Engineering and platform team for product improvements
Communicate and collaborate closely with account CSM
Perform deep-dive analysis on customer advertising performance and recommend appropriate adjustments
Work A-synchronously with US team to achieve customer JSP's
Preferred Qualities or Experience
Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
2+ total years of professional work experience
1+ years experience in running media and advertising engagement with customers, in a consulting/agency role
Experience in managing e-commerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well-respected agencies for large enterprise brands
Experience managing Amazon search (AMS) and display (DSP) marketing budgets in the multi-million dollar range
Well versed in Bid and Budget management, content optimization, and promotion planning
An analytical approach to problem-solving with advanced Excel skills
Project management experience and ability to anticipate and mitigate risks
Proven Experience in working with VP, SVP, and C-level executives of enterprise-level companies
Excellent presentation and communication skills including both oral and written
Track record of retaining and renewing Enterprise customers in the SaaS space.
Nice to have
Experience working with omnichannel such as Wal-Mart, Instacart, etc..
Knowledge of Amazon marketing tools (AMS, AMG, AAP, etc)
Track record of retaining and renewing Enterprise customers in the SaaS space
Personal Traits
Embodies CIQ’s Leadership Principles: Customer Obsession, Think Big, take bets and innovate, Win as a team, Take Ownership and deliver results, Dive Deep, Bias for Action and Learn and be Curious
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
