Design practical learning experiences, including facilitated sessions, self-paced content, job aids, scenario-based practice, and assessments grounded in approved compliance procedures.
Build and maintain program documentation, rollout materials, evaluation records, and reusable templates that strengthen delivery quality, repeatability, and auditability.
Partner with subject-matter experts, operations leads, Workforce, Quality Assurance, and Data Analytics to validate content, align timelines, and report evidence-based updates on program health and results.
Drive continuous improvement by capturing lessons learned, refining interventions against outcome data, and recommending when to retire programs that do not improve performance.
Required Skills and Experience
4+ years designing, delivering, or improving learning, readiness, or performance-enablement solutions in a complex regulated or operational environment such as financial crime compliance or financial services.
Proven record independently leading projects end to end, including scoping, milestone planning, risk management, stakeholder coordination, and delivery follow-through.
Demonstrated ability to interpret learning, quality, and operational data and translate findings into targeted interventions that improve measurable performance outcomes.
Experience building practical learning content such as facilitated sessions, self-paced modules, assessments, and job aids with learning platforms and authoring tools, including validating AI-generated content against authoritative sources.
Consistent success partnering cross-functionally without formal authority, including challenging unclear requirements and communicating trade-offs plainly.
Preferred: experience supporting financial crime compliance operations in transaction monitoring, enhanced due diligence, screening, or complaints investigations, plus certification in instructional design, project management, or compliance.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
Annual base salary range (excluding equity and bonus)
₹2,460,975—₹2,590,500 INR
Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
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