This role sits within Executive Engagement and works closely with program owners, executive assistants, regional marketing, Events and Communications. You’ll bring structure and continuity to the portfolio so our leaders spend their time thoughtfully and each customer interaction builds on the last.
WHAT YOU’LL DO
Build executive engagement plans. Understand each leader’s priorities, expertise, existing relationships and capacity, then maintain a proactive plan for their participation.
Partner with Sales on priorities. Build trust with sales leaders and account teams. Understand which senior relationships matter, the customer’s priorities and why a particular executive or program would be valuable.
Manage and prioritize requests. Establish a clear intake process that captures the audience, purpose, relationship context, timing and expected value of each request. Assess requests against agreed priorities, executive fit and capacity.
Exercise judgment and communicate tradeoffs. Recommend what to accept, defer, redirect or decline. Offer alternatives where appropriate and route assignment decisions and escalations to the right owner.
Coordinate the global calendar. Align executive hosts, audiences, preparation deadlines and commitments across programs. Identify conflicts and gaps early.
Maintain continuity. Keep a shared record of participation, feedback and commitments. Ensure follow-up has a named owner and carries through between programs.
Keep the team aligned. Run planning meetings, surface decisions and report on participation, capacity and program feedback.
WHAT YOU BRING
Experience managing executive programs, executive briefings, customer advisory boards or similar programs in an enterprise environment.
A demonstrated ability to partner with sales, understand account priorities and translate requests into well-defined executive engagements.
Strong prioritization skills. You can distinguish an urgent request from a strategically important one, assess competing needs and explain your recommendations.
Confidence asking sales leaders and account teams for context, challenging assumptions and pushing back constructively.
Experience working with senior executives and their assistants, with sound judgment about how to use limited executive time.
Clear, concise writing and experience preparing executive briefing materials.
Strong organizational skills, discretion and attention to detail.
The ability to build practical processes and personally manage the details required to make them work.
OUR COMMITMENT
Equal Opportunity. Cognition is an equal opportunity employer. We do not discriminate on the basis of any protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any. Cognition also considers applicants with criminal histories consistent with the SF Fair Chance Ordinance and similar local laws.
Data Privacy and Arbitration: By submitting your application, you agree to our Global Applicant and Job Candidate Privacy Notice https://cognition.com/documents/Cognition-Global-Applicant-and-Job-Candidate-Privacy-Notice.pdf. For US applicants, by submitting your application, you agree to the Applicant Arbitration Agreement https://cognition.com/documents/Cognition-Applicant-Arbitration-Agreement.pdf.
