Identify client use cases, volume profiles, and corridor requirements — and translate these into pricing proposals in coordination with the Trading, Treasury and Account Management team
Escalate pricing blockers, compliance queries, and onboarding blockers with clear context so they can be resolved quickly
Manage deals involving complex structures with appropriate rigour and cross-functional coordination
Client Onboarding & Activation
Own the handoff from signed deal to live trading — coordinating with internal teams on KYB, account setups, and spread configurations
Stay close to newly onboarded clients during their ramp-up period, following up on first trades and resolving any friction in their early experience
Surface client feedback on product gaps, pricing, SLAs, and rail coverage to the relevant internal teams
Account Management & Reactivation
Monitor the health of your client book — tracking volume trends, flagging at-risk accounts, and proactively engaging clients who have gone quiet
Lead reactivation efforts for dormant clients in your region, understanding why they churned and what it would take to bring them back
Build deep relationships with key accounts, acting as a trusted commercial partner rather than a transactional sales contact
Market Intelligence
Stay current on competitor pricing, product capabilities, and market positioning in your region, and share intelligence with the team regularly
Identify emerging client segments, use cases, or geographies that represent commercial opportunity for Codex
What This Role Requires
Sales experience in fintech, crypto, payments, or financial services — ideally selling to institutional or business clients
Strong understanding of cross-border payments, stablecoins, and the FX dynamics of your target region
Comfortable discussing pricing, compliance requirements, and product capabilities in the same conversation
Highly organised with a disciplined approach to pipeline management and follow-up
Able to work across time zones and build relationships with clients who operate in fast-moving, operationally complex environments
Fluency in English required; additional languages relevant to your region are a strong advantage
