Acting as the main point of contact between key clients and internal teams.
Supervising the account teams assigned to each key client.
Communicating and collaborating with the cloudThat internal departments to ensure that key clients’ needs are met.
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.
Requirements (Must-Have)
Proven experience in key account management.
Proficient in all Microsoft Office applications as well as CRM software.
The ability to build rapport with key clients.
The ability to handle multiple client accounts.
Strong negotiation and leadership skills.
Exceptional customer service skills.
Excellent communication skills.
Good to Have
Proficient in all Microsoft Office applications as well as CRM software
Bachelor's degree in business administration, sales, or related field. MBA will be an added advantage.
What We Offer
Competitive salary and performance bonuses.
Learning & development opportunities.
Collaborative and diverse team environment.
Be a part of the ONLY company in the world to be recognized by Microsoft, AWS, and Google Cloud with prestigious awards in 2025.
Application Process
Shortlisted candidates will be contacted for a Virtual/Face to Face interview. Our process includes a [5–rounds of interview].
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, gender, sexual orientation, age, or disability status.