Available Location: London, Munich, Amsterdam, Paris, Lisbon
About the Department
The Specialist Solutions Engineering team at Cloudflare is a group of trusted technical advisors who partner with our customers to solve their most complex security and performance challenges. We work hand-in-hand with the sales organization to navigate the entire customer journey, from initial discovery and solution design to proof-of-concept and implementation. We are passionate about technology and dedicated to helping our customers understand and leverage the full power of Cloudflare's global network to achieve their business critical objectives.
About the Role
As a Senior Solutions Engineer Specialist, you will be a pivotal technical expert and strategic advisor, focusing on the Cloudflare One product suite. You will partner with our sales team and engage directly with our customers to architect and demonstrate how our SASE platform can solve their unique security, performance, and reliability needs. Your expertise will be crucial in guiding prospects through complex technical evaluations, ensuring they have the confidence to adopt Cloudflare as a core component of their IT and security infrastructure.
This role requires a blend of deep technical curiosity, strong communication skills, and a genuine passion for helping customers transform their network and security architecture. Candidates are expected to actively use AI tools in their day-to-day life for research, preparation, automation, or customer engagement.
Responsibilities
Serve as a trusted technical advisor to our customers, helping them architect the optimal solution for their business needs using the Cloudflare One product suite.
Stay at the forefront of AI-era security challenges by developing expertise in how enterprises govern and secure AI tool adoption, including Shadow AI visibility, data loss prevention for AI applications, MCP server access controls and Agentic AI Governance.
Guide qualified prospects through the solution design and proof-of-value stages, effectively demonstrating the key capabilities and value of the Cloudflare One portfolio.
Collaborate with sales partners to consistently achieve pipeline generation and revenue goals.
Analyze customer IT landscapes and security requirements to develop robust architectures that support their strategic objectives.
Clearly articulate the benefits and technical differentiators of the Cloudflare One product portfolio against competing solutions.
Enhance customer retention by identifying, capturing, and communicating product gaps or feature requests to internal product and engineering teams.
Collaborate with Product Teams by being the voice of our customers by sharing insights, trends, and product gaps to help shape the product suite and solution roadmap.
Qualifications
Successful candidates are curious, customer-focused, and have a passion for learning. We are looking for individuals with a strong background in technical sales or systems engineering who can effectively communicate complex concepts to both technical and executive audiences.
Key Qualifications
5+ years of experience in a customer-facing technical role such as Technical Sales, Solutions/Systems Engineering, or a related field.
Active adoption of the use of AI tools in professional day to day workflows and knowledge on AI security concepts relevant to enterprise customers: Securing employee AI tool usage, Governing AI application access, and understanding the data leakage risks posed by generative AI tools
Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior-level executives.
Deep understanding of the modern cybersecurity landscape, including common threats (e.g., malware, ransomware, phishing, botnets) and mitigation strategies.
Fundamental knowledge of customer network and application architectures, including hybrid environments leveraging public clouds (Azure, AWS, GCP).
Solid grasp of SASE concepts and Zero Trust networking architectures.
Hands-on experience with one or more of the following: Secure Web Gateway (SWG), CASB, DLP, DNS security (including DNS over HTTPS), Identity Provider (IdP) integration (SAML, OTP), and SIEM/log analytics platforms.
Desirable Skills, Knowledge, and Experience
Fluent in English (written & spoken), Russian and/or Hebrew
Proficiency with networking fundamentals, including routing, subnetting, VPNs, and SD-WAN concepts.
Understanding of AI agentic architecture and the security requirements and challenges in implementation at scale.
Familiarity with client operating system fundamentals and software distribution methods.
Knowledge of the competitive landscape for CDN, WAF, DDoS mitigation, and Zero Trust Network Access (ZTNA) solutions.
Direct experience with Cloudflare's Zero Trust solutions (Access, Gateway, Browser Isolation) is a significant plus.
Strong project management skills, with the ability to work to deadlines and prioritize effectively among competing goals.
Compensation
For Spain based hires: Estimated annual salary is between €79,000 - €124,000.
For Germany based hires: Estimated annual salary is between €116,000 - €182,000.
For Netherlands based hires: Estimated annual salary is between €111,000 - €174,000.
For Portugal based hires: Estimated annual salary is between €74,000 - €117,000.
For France based hires: Estimated annual salary is between €102,000 - €161,000.
This role is labelled CSP Position 3-1 and has a coefficient of 170, as per the SYNTEC Collective Bargaining Agreement.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
