Position Location: Lisbon, Portugal or London, UK (Hybrid)
Citizenship: U.S. or UK Citizenship Required (due to government security clearance requirements)
About the Role
We are looking for a dedicated Program/Project Manager to spearhead the execution of mission-critical federal technology engagements within our Government Projects team. In this role, you will partner closely with Engineering, Product, Security, and agency partners to convert complex technical roadmaps into structured initiatives, driving projects seamlessly from initial business cases through final deployment and operational readiness.
This position demands a blend of program leadership, strong relationship management, and deep technical familiarity with networking and cybersecurity infrastructure in public sector settings. We believe that putting our people first and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our goals.
Responsibilities
Program & Delivery Execution: Manage the end-to-end execution and delivery of complex technology initiatives in government environments, aligning net-new projects to strategic mission priorities.
Modernization & Migrations: Plan and coordinate legacy-network, security-platform, and cloud migrations—overseeing testing, stakeholder readiness, change communications, cutover, and operational handover.
Planning & Business Operations: Develop program plans, business cases, resource forecasts, cost-to-deliver estimates, and delivery approaches; contribute to procurement and proposal responses where relevant.
Governance & Risk Management: Own scope, milestones, budgets, dependencies, risks, and executive reporting across cross-functional technical teams and external partners; track delivery against agreed outcomes and escalate blockers.
Stakeholder Management & Alignment: Build, maintain, and educate key stakeholders, partners, and vendors to drive consensus, buy-in, mission success, and high satisfaction.
Process Improvement & Thought Leadership: Establish methodologies that improve delivery efficiency; provide thought leadership on best practices for implementing technology capabilities and services.
Knowledge Sharing & Strategy: Make strategic recommendations on how programs should evolve; produce internal guides, external stakeholder-facing assets, and post-engagement lessons learned for continuous improvement.
Desired Skills, Knowledge, and Experience
Citizenship & Clearance: U.S. or UK citizenship is required due to the nature of the work and government security clearance requirements.
Professional Experience: Minimum of 15 years of experience in technology program management, IT operations, infrastructure delivery, or government mission support.
Leadership & Organizational Impact
Proven experience managing various-sized organizations within mission-critical and highly regulated environments.
Demonstrated track record in infrastructure modernization, platform automation, workforce development, talent pipeline management, and technical skill gap analysis.
Proven ability to build metrics, KPI dashboards, and reporting systems that guide executive decision-making.
Core Project & Soft Skills
Exceptional verbal, written, and receptive listening skills with the ability to present effectively to diverse, global audiences.
Sound business judgment, data-driven analytical capability, and proven ability to influence without formal authority.
Self-directed problem-solver capable of prioritizing competing tasks, handling tight deadlines, and driving delivery with minimal management guidance.
Technical Domain Knowledge
Networking: Deep understanding of networking technologies, including TCP/IP, DNS, and IPv4/IPv6.
Cybersecurity & Identity: Thorough knowledge of Internet security technologies (DDoS/mitigation, Firewalls, TLS, VPN), Zero-Trust Network Access (ZTNA & SASE), and identity/authentication concepts.
Cloud & Systems: Solid foundation in cloud platforms (AWS, GCP, Azure) and administration of major operating systems (Windows, macOS, Linux).
Compliance & Threat Concepts: Understanding of government security frameworks, accreditation processes, compliance requirements, threat activity, adversary tradecraft, and cyber operations concepts as they apply to infrastructure design.
Automation: Practical exposure to automation, scripting, or tooling used to support infrastructure operations.
Bonus Points
Practical experience with advanced networking protocols and routing, including BGP, GRE, SD-WAN, MPLS, or Global Traffic Management.
Hands-on knowledge of HTTP technologies, including reverse proxies (WAF, CDN), forward proxies (Secure Web Gateways), and serverless application development.
Familiarity with Data Loss Prevention (DLP) technologies.
Experience with mobile platform administration (iOS, Android).
Scripting or programming capability in languages such as Python, JavaScript, Golang, or BASH.
Working familiarity with the MITRE ATT&CK framework or similar computer security attack and exploitation frameworks.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary is between €77,000 - €106,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
