Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers.
Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact.
About you
Bachelor’s or Master’s degree in Computer Science or a related field.
At least 5 years of experience in Reliability Engineering, QA or customer facing engineering.
Previous experience operating ClickHouse or other SQL databases in production.
Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus.
Scripting experience with Shell or Python,and ability to read and understand C++ code.
Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
You are a strong problem-solver and have solid production debugging skills.
You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward.
You have a high level of responsibility, ownership, and accountability.
Excellent communication skills
PERKS
Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
Healthcare - Employer contributions towards your healthcare.
Equity in the company - Every new eligible team member who joins our company receives equity.
Time off - Flexible time off in the US, generous entitlement in other countries.
A USD$500 Home office setup if you’re a remote employee.
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.