Completes all initial new hire certification requirements and working on intermediate level curriculum.
Technical Competency
General Technical Skills: In Excel & Salesforce workflow and report navigation.
Accounting: Basic understanding of investment accounting, financial statements, amortization, interest income, and other accounting Cert concepts. Basis agnostic.
Finance: Basic understanding of TVOM, duration, yield, returns, and risk exposures as outlined in Cert material
Asset Classes: Intermediate understanding of fixed income and equity investments and a basic knowledge of alternative security types. -what they are, why they are used, and how they work in CW.
Market: Understands and applies Clearwater's core value proposition (aggregate, reconcile, report) from a market- and client-agnostic standpoint
Functional Competency
Developing acquired skills, procedures, and decision-making best practices to complete a variety of issues. Provided direction on client-specific processes and internal knowledge sets. Beginning to understand and demonstrate CW Core Values
CW Tooling Skills: Beginner to Intermediate Skills in standard CW Tools utilized by operations. Familiar with most functionality for routine tasks but requires assistance to perform actions more frequently.
Clearwater Website: Proficient with the "Big 3", statements, dashboards, report manager, formulas, CPD, advanced grouping and filtering. Familiar with the core offering of Accounting, Compliance, Risk, and Performance reports. Gaining increased proficiency in at least one product offering.
Efficiency: Consistently completes assigned work. When errors in daily work occur, proactively learns from those errors and works to avoid repeat mistakes going forward. Able to handle any reconciliation support, including red errors, yellow errors, Task Resolutions, ACEs, Lot Links etc.
METRICS: Manages workflow based on productivity and quality metrics as outlined by business
Intangibles
Learning how to organize work and showing resilience in a challenging environment.
Internal Communication: Applies Level 1 servicing (quick, accurate and thorough responses) with the aid of mentors. Audience is typically team lead level or below. Not yet ready to serve as a trainer. Sphere of influence mainly self.
External Communication: Beginning to understand and apply Level 1 servicing (quick, accurate and thorough responses) with the aid of mentors. Audience is typically low- or mid- level stakeholders.
Leadership
Oversight: Operates with some level of assistance from team members. Support servicing of core market queries. Independently answers low-medium complexity client queries, may require assistance with medium/high complexity
Continuous Service Improvement: Primary focus is learning. No expectation of continuous service improvement. Applies company policies and procedures to resolve issues. Effectively navigates through knowledge base and documentation
Requirements
Excellent verbal and written communication skills
Strong organizational and interpersonal skills
Strong accounting and/or finance skills
Strong problem solving and math skills
Strong computer skills, including Microsoft Excel skills
Working towards a bachelor’s or master’s degree in accounting or finance
Desired fulltime employment at Clearwater
