Participate in the screening and selection process for staffing needs of store location
Ensure training procedures and evaluations are adhered to, while identifying and developing top talent
Foster a safe, positive and fair work environment by driving accountability to ensure that company policies and procedures are followed without exception
Develop employee schedules while adhering to budgeted payroll hours
Responsible for ensuring payroll is accurate and timely
Ensure all tools and logs are being used to maintain high levels of operational equipment used by the customers
Maintain a continual focus on store cleanliness and the availability and functionality of ancillary items such as laundry carts, folding tables and televisions
Enforce safe practices to prevent accidents and injuries inside and outside of the store
Ability to manage emergency situations such as fires, floods, severe weather
Ensure security alarms and surveillance equipment are operational
Ensure adequate levels of inventory are in stock are maintained; accurately conducting inventory counts; ensure a good visual presentation of products is always maintained.
Responsible for ensuring all logs are being used to report equipment and building maintenance issues
Conduct frequent audits of preventative maintenance tasks; such as lint screen cleanings
Immediately escalating hot water, heating, air conditioning and other equipment problems; and the ability to troubleshooting equipment problems and performing minor repairs
Training employees in processing retail sales and upselling customers
Continual focus on keeping associated costs low (proper selection of washers/dryers, detergent use, card use)
Accurate and honest reporting of all information; immediately notifying District Manager of any discrepancies
Quickly responding to VTM and bill changer problems, even when off duty
Participation in and execution of promotional programs; ensure that procedures in collecting coupons, forms or other information are followed and promotional logs are used accurately
Responsible for ensuring accurate and timely retail sales and other information is submitted on a weekly basis
Execution of initiatives to improve the store financial performance; suggesting ways to improve sales or reduce costs.
Job Requirements
