Clean Harbors
From Clean Harbors's careers page
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Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 25,000 employees and has over 750 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.
Job Title: Junior Engineer – IT Operations
Working Hours: 08:00 AM to 05:00 PM, 03:00 PM to 12:00 AM and 09:00 PM to 06:00 AM
Responsible for supporting initial monitoring, basic triage, and coordination activities for business-critical applications built on .NET, C#, Angular, and Microsoft SQL Server. This entry level role is intended for candidates with 0–6 months of experience who can learn and adapt the production support processes, follow documented SOPs, assist in troubleshooting, and work under guidance to maintain application stability and support timely incident resolution
Monitor application health, alerts, dashboards, and routine system notifications using available monitoring tools
Help analyze issues related to .NET applications, APIs, database layers, and Angular frontends with guidance from senior team members
Execute basic SQL SELECT queries for data validation and issue verification
Identify and report whether issues appear related to application, database, infrastructure, or network layers
Perform basic log review, including IIS logs, application logs, and event logs, following defined SOPs
Support routine validation activities such as service status checks, job checks, and basic post-remediation verification
Coordinate with cross-functional teams such as development, database and infrastructure teams for issue investigation and resolution
Maintain clear incident notes, status updates, and closure details in ITSM tools such as ServiceNow.
Join Major Incident Management calls when required and provide accurate updates prepared with team guidance
Follow SLA, escalation, and communication procedures
Assist with deployment validation and post-release monitoring using checklists
Contribute to knowledge base articles and SOP updates by documenting learnings and recurring issues
Basic academic or training-level understanding of .NET framework / .NET Core applications
Basic familiarity with C# concepts and application flow
Basic awareness of Angular-based web applications and frontend behaviour
Basic understanding of APIs, HTTP status codes, and web services
Willing to work on log monitoring or observability tools such as LogicMonitor, Dynatrace, or similar platforms
Basic knowledge of Windows Server, IIS, networking concepts, server components, and application hosting
Experience: • 0–6 months of experience in Application Support, Production Support, IT Operations, NOC, training, or relevant academic/project exposure Minimum Educational Qualification: B.Tech
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