Own the strategy and roadmap for reactivating lapsed and churned users and converting new leads through lifecycle channels including email, push, in-app, and SMS
Analyze engagement, cohort, and customer behavior data to uncover drivers of reactivation, lead conversion, and churn recovery
Build and manage the experimentation roadmap across messaging, incentives, audiences, channel mix, and timing
Launch and scale lifecycle campaigns from ideation through rollout using Braze and in-house tools
Design, run, and analyze A/B tests that improve KPIs such as reactivation rate, lead-to-activation rate, and engagement
Map consumer flows, identify friction points, and recommend scalable solutions or short-term testing opportunities - Define lifecycle KPIs, maintain reporting, and share clear insights, forecasts, variance explanations, and recommendations with stakeholders
Partner with Creative, Product, Analytics, and FP&A to align lifecycle priorities and drive high-impact growth initiatives
Experience You Bring
3+ years of experience in growth marketing, lifecycle or CRM marketing, consulting, analytics, or a data-driven marketing role
Hands-on experience with user acquisition or growth marketing, including lead generation, conversion, and paid or owned acquisition channels
Experience owning lifecycle programs from strategy through execution, measurement, and optimization
Strong analytical skills, with the ability to turn data into actionable insights, testing plans, and business recommendations
Experience designing testing strategies, running A/B tests, and using results to improve campaign performance
Strong project management and organizational skills, with the ability to manage multiple programs and campaigns with minimal oversight
Strong Excel skills and working knowledge of basic SQL for self-serve data pulls
Familiarity with Braze or a comparable email or lifecycle service provider, and experience using project management software such as Asana or JIRA
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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