Work with store teams to elevate customer service quality and create consistent Varta brand experience
Provide hands-on support for store operations, merchandising, and staff training
Ensure high levels of customer satisfaction through responsive support and issue resolution
Facilitate communication to align goals, share best practices and address issues
Develop a thorough understanding of customer business objectives and strategies
Business Development
Drive Sales and Operational Excellence
Leverage insights from the field to contribute to the strategic planning of retail initiatives
Identify opportunities for optimization of field services within the retail network
Achieve assigned sales volume, revenue, and profitability targets
Identify opportunities for business growth
Develop account-specific action plans to increase market share and product penetration
Support the implementation of promotional and category initiatives
Organize workshops or coaching sessions for retail staff to enhance product knowledge and sales techniques and customer service skills
Assist in developing annual customer business plans, reviews and regular customer visits
Cross-Functional Coordination
Work closely with Supply Chain, Marketing, and Category Management
Coordinate customer projects and ensure execution of agreed activities
Support resolution of logistics, inventory, and service-related issues
Ensure trade marketing materials are effectively implemented across the assigned retail network
Customer- and Market Intelligence Insights
Conduct regular field visits to assess store performance, customer experience, pricing and operational
Gather insights into customer preferences, purchasing patterns, competitive activity and local market trends
Identify gaps in sales performance, service levels, product assortment or field execution and propose corrective actions.
Share relevant market intelligence with internal stakeholders to support account planning and retail execution.
Reporting & Analysis
Prepare and share structured reports on account -and store level performance to inform national strategies
Prepare monthly performance reviews highlighting business successes, challenges, and Intelligence information such as competitor developments, pricing evolutions, trends, benchmarks and recommendations.
Contribute to forecast preparation and demand planning by sharing account and field insights
What makes you a good fit
Required Qualifications
Bachelor’s degree in business, Marketing, Sales, Economics, or related field
4–5 years of experience in sales, account management, retail (highly desirable), or customer-facing commercial roles
Candidates must have prior working experience in Spain
Ability to translate market, customer and field insights into action plans
Excellent communication, presentation, negotiation, analytical and interpersonal skills
Proficiency in Excel, PowerPoint, and CRM systems
Fluent in Spanish and English
Key Competencies & Skills
Key Account Management & Customer Relationship Building
Commercial Acumen and Financial Awareness
Sales Negotiation & Market Knowledge
Problem Solving and Decision-Making
Strong Communication and Presentation Skills
Cross-Functional Collaboration
Ability to build and maintain strong stakeholder relationships
Ability to manage multiple priorities in a dynamic environment
Self-driven, able to work independently and as part of a team
Leadership, coaching, and people development skills
What we offer you
As a technology leader with strong brands (i.e. VARTA® and OPTIMA®), Clarios notably lives on the creativity, capability and satisfaction of its employees. Therefore, we offer people with drive and power many good reasons to join us:
Modern Office in Madrid: Enjoy working in a stylish office located in downtown Madrid (Paseo de la Habana).
Challenging and Rewarding Work: Engage in exciting professional tasks within a diverse international environment committed to integrity, values, social engagement, and sustainability.
Competitive Compensation: Benefit from an industry-leading salary that supports both your professional and personal growth. Our compensation structure rewards both individual and team achievements. The comprehensive package also includes meal allowances, a company seniority bonus, a wedding allowance as well as contribution for the birth of child. Additionally, we support your family by offering scholarships for your children aged 3 to 18 years who are enrolled in school or nursery school.
Comprehensive Insurance: Rest easy with our robust life and accident insurance.
Generous Vacation Packages: Take advantage of competitive vacation packages (23 working days plus 4 days of free disposal that may vary depending on the work calendar of each year at the workplace) and paid public holidays, ensuring you have ample time to recharge and maintain a healthy work-life balance.
Supportive Onboarding and Development: Our advanced onboarding process and buddy program help you quickly integrate into your role and team. Utilize resources from our Learning Academy, LinkedIn Learning, and EMEA Mentoring Program to further your professional and personal development.
You want to learn more about the position and our EMEA region? Check out our regional page and get in touch with our recruiting team.
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About Clarios
Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF).
To All Recruitment Agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Equal Employment Opportunity
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email Special.Accommodations@Clarios.com.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
