Citi
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Analytics & Information Management
AIM is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.
Remediation & Remuneration COE
Remediation team is responsible for cross functional coordination of customer facing remediation efforts. Provide oversight, prioritization, and scheduling of remediation activities with remediation partner teams including Technology, FSO, Analytics groups, Shared Services (mail vendor) and Controllers. R&R AIM Team works as the data Analytic partner for the Issue Remediation Business Team.
R&R team manages the analysis of the customer remediation issues across globe, currently in retail consumer bank. The critical areas are work is divided into:
Remediation analysis: Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
Impact assessment: Identification of size of the customers and the dollar amount impacted due to these issues.
Issue Management & Root cause analysis: Identifying the issues and reasons for the issues by leveraging analytical methods.
Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit completion
Report Generation: Generate business metrics and actionable business insights using latest reporting tools
Tools and Platforms
Proficient in SAS, SQL, RDBMS, Teradata, Unix
Proficient in MS Excel, PowerPoint, and VBA
Jira, Bitbucket, Sharepoint
Tableau, Cognos
Exposure to Big data, Python
Domain Skills
Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)
(Preferred) Knowledge of Finance Regulations, Understanding on Retail Business/ Banking Domain
Analytical & Interpersonal Skills
Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
Data analysis, Data profiling, Data Management skills
MIS reporting and generate actionable Business Insights
Should have excellent communication and inter-personal skills
Good process management skills
Coming up with automated Techniques to reduce redundancy, remove false positives and enhance optimization
Identification of control gaps and providing recommendations as per data strategy
(Preferred) - Risk & control Metrics & Audit Framework Exposure
Education Level: Master’s / Advanced Degree in Information Technology/ Computer Applications/ Engineering/ MBA from a premier institute
Overall experience of 2-5 years with At least 1 year experience in Banking Industry delivering data solutions
Job Category: Decision Management
Schedule: Full-time
Shift: Regular Local Working Hours (aligned with NAM working hours)
Employee Status: Regular
Salary Grade: C10
Decision Management
Data/Information Management
Full time
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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