Develop, maintain and enhance reporting, dashboards and management information to support business decision-making.
Partner with stakeholders across Operations, Technology and Business teams to gather requirements, evaluate solutions and support successful change delivery.
Coordinate and support User Acceptance Testing (UAT), including test planning, execution, defect management and validation of results.
Identify opportunities to leverage automation and emerging AI tools to enhance analysis, improve efficiency and strengthen control processes.
Communicate effectively with stakeholders at varying levels of seniority, including the exchange of potentially complex or sensitive information.
Work independently while managing multiple priorities in a dynamic and evolving environment.
What we'll need from you
Some relevant experience in Data Analytics, Business Analysis, Operations, Change Management, Data Governance or a related discipline.
Strong analytical and problem-solving skills with the ability to interpret complex information and translate it into meaningful business insights.
Experience working with large datasets, management information and reporting tools.
Knowledge of data quality, controls, governance and process improvement methodologies.
Strong organisational skills with the ability to manage competing priorities and deliver results within deadlines.
Excellent communication and stakeholder management skills.
Experience supporting project delivery, testing, process improvement or transformation initiatives is advantageous.
Interest in innovation, automation and AI-enabled solutions is desirable.
Financial services experience is beneficial but not essential.
What we can offer you
This is a role that'll offer you exposure to high-profile strategic initiatives and business transformation programmes as well as opportunities to work with senior stakeholders across Operations, Technology and Business teams. In addition, you will get hands-on experience in data governance, analytics, change management and process improvement. This will be a collaborative environment that encourages innovation, continuous learning and professional development which allows you opportunities to develop skills in emerging technologies, automation and AI-enabled solutions.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group
Operations - Core
Job Family
Data Management & System Operations
Time Type
Full time
- Most Relevant Skills
- Please see the requirements listed above.
- Other Relevant Skills
- For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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