Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
Previous relevant experience preferred.
Strong experience in Mortgage operations, Loan Processing, Transaction services, Payment services, etc.
Proficient in Microsoft Office
General knowledge of client reporting across the industry and our competitors
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
Comfortable to work in late-night shift schedule, which is expected to start around 11:30 PM or 12:30 AM. (Rotational Shifts)
Education
Bachelor’s degree/University degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group
Operations - Core
Job Family
Operations Support
Time Type
- Most Relevant Skills
- Please see the requirements listed above.
- Other Relevant Skills
- Loan Operations, Mortgage Operations, Mortgage Process, Payment Services, Transaction Services.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
