Experience with finance and banking industry is desirable but not mandatory.
The ideal candidate will have an Application Development and Support background with the ability to quickly learn vendor applications from the inside out. This position will work with Business units and the Technology Group. Occasional travel may be required.
You will analyze, support and maintain strategic bespoke business platforms in a hybrid hosting environment, across AWS Cloud and on-prem.
Provide engineering support of functional and performance issues on a range of applications
Prepare changes, scripting, monitor and schedule updates to optimize operations
Conduct performance analysis and tuning in of application servers, database tiers and infrastructure
Participate and collaborate across multi-functional groups in the operational support model
Participate in the Operational Excellence strategy, including strategic monitoring and LEAN process improvement
Implementation
Install and configure new releases into Test and Production environments
Coordinate the Release process with business groups, vendors and operations
Communicate detailed descriptions of functionality changes and provide follow-up support as required
Application Support / Development
Maintain applications, and Configure/Develop new system functionality
Administer and resolve support requests coming from application users
Create and run ad-hoc database queries / Reports
Effectively Communicate with the user community
Maintain existing interfaces, and Design and Develop application interfaces as required
Maintain working knowledge of technical enhancements and new functionality
Troubleshoot and resolve performance issues at the OS, Database, and SQL code levels
Data Management & Configuration
Develop and execute database queries to manage tables
Create, Copy, Move, and Delete databases
Oversee technical environments including databases, application servers, and web servers
Testing
Coordinate QA and Stress Testing.
Provide direction and support to the Business Divisions for User Acceptance Testing.
Create Test Cases and coordinate execution of the Test Plans.
About You
You have a Bachelors’ Degree or equivalent experience in a related field such as Computer Science, Engineering, or Information Systems.
5+ years’ experience in Enterprise Development or Application Support
Experience supporting 3rd party vendor applications and interfaces
Experience supporting and operating Cloud environments, e.g., AWS
AWS or other cloud certifications is beneficial
Strong experience with MS SQL and other database technologies
Experience with SQL Server Integration Services
Knowledge of Windows, UNIX (Solaris, Linux), basic networking and scripting
Knowledge of XML
Demonstrated knowledge and skill with managing change
Customer-focused, flexible and comfortable collaborating in a fast-paced global environment
Ability to quickly learn and apply new technologies
Strong listening, questioning and analytic skills
Excellent oral/written communication skills
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
