The successful candidate will
analyze, support and maintain strategic bespoke business platforms in a hybrid hosting environment, across AWS Cloud and on-prem
Participate and collaborate across multi-functional groups in the operational support model
Participate in the Operational Excellence strategy, including strategic monitoring and LEAN process improvement
Act as SME for MDM system, responsible for platform availability, performance and operational excellence.
Manage deployment, configuration and administration of MDM platform and related components.
Oversee the integration of MDM platform with source and target systems, ensuring reliable data flows and synchronization.
Manage upgrades, patches and technical enhancements of the MDM platform in coordination with vendors and internal teams.
Monitor system health, perform root cause analysis and proactively resolve performance issues.
Develop and maintain technical documentation including architecture diagrams, workflows and operational manuals.
Collaborate closely with relevant stakeholders to ensure technical solutions meet business requirements and compliance standards.
Work with IT Security team to implement security controls, access management and data privacy policies on the platform.
Automate routine operational tasks using scripting to improve efficiency and reduce errors.
Support capacity planning, disaster recovery and backup strategies for Informatica MDM.
Participate in development cycles, coordinating with DevOps for integration related to MDM platform deployments.
Preferred Qualifications and Background
Bachelors’ Degree or equivalent experience in a related field such as Computer Science, Engineering, or Information Systems.
4+ years’ experience in Enterprise Development or Application Support
Experience supporting 3rd party vendor applications and interfaces
Informatica certifications such as Informatica MDM Developer or Administrator certifications.
Experience as platform owner overseeing Informatica MDM.
Knowledge of Informatica Cloud services and hybrid deployment models.
Familiarity with API integrations and service orchestration related to MDM.
Experience with third party scheduler tools like StoneBranch or Control M.
Experience supporting and operating Cloud environments, e.g., AWS
Ability to quickly learn and apply new technologies
Strong listening, questioning and analytic skills
Excellent oral/written communication skills
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
