Improve engineering efficiency through automation, including development tooling, test automation, CI/CD workflows, diagnostics, and repeatable operational processes.
Use product telemetry, operational data, and customer feedback to investigate issues, identify trends and root causes, and prioritise improvements that measurably enhance reliability and customer experience.
Define and monitor meaningful engineering and product-quality metrics, turning data into clear recommendations and actions.
Set high standards for code quality, testing, observability, reliability, security, and operational excellence.
Mentor engineers through design discussions, pairing, code reviews, constructive feedback, and knowledge sharing.
Partner closely with product managers, designers, and other engineering teams to influence roadmap decisions and balance customer value, technical health, and long-term sustainability.
Use AI-assisted engineering tools thoughtfully to improve productivity and accelerate delivery, while retaining ownership of the quality, security, and correctness of production solutions.
Bring curiosity, accountability, and positivity, helping to foster a culture of ownership, learning, inclusion, and collaboration.
Minimum Qualifications
Bachelor’s degree in Computer Science, Electronic Engineering, Software Engineering, another relevant analytical discipline, or equivalent practical experience.
7+ years of professional software development experience or equivalent delivering high-quality, production-grade software in complex environments.
Strong proficiency in at least one relevant programming language, such as C++, Java, Swift, or Objective-C, together with the ability and willingness to work in and develop proficiency with modern C++.
Strong software design and problem-solving skills, including the ability to evaluate trade-offs and make sound technical decisions.
Experience contributing to architecture and design discussions and helping teams reach clear, pragmatic decisions.
Experience with automated testing and a commitment to quality through code reviews, test strategy, observability, operational readiness, and continuous improvement.
Experience using data, telemetry, logs, or other quantitative evidence to diagnose technical or customer-facing problems and assess the impact of changes.
Ability to communicate technical concepts clearly to engineers, product partners, and stakeholders with different levels of technical knowledge.
Preferred Qualifications
Professional experience with modern C++, particularly in a large, long-lived, or cross-platform codebase.
Experience building native, desktop, real-time, media, collaboration, or other performance-sensitive applications.
End-to-end development experience in one or more of the following areas:
Languages: Modern C++, Python, Swift, TypeScript/JavaScript, Java, Rust, C#, or Objective-C
UI frameworks: Qt, Cocoa, React, Angular, or similar
Back end: Java/Spring, RESTful APIs, WebSockets, distributed systems, or API design
Experience creating automation using Python or a similar scripting language for tooling, testing, build pipelines, diagnostics, or operational workflows.
Practical data-analysis experience using SQL, Python, dashboards, observability platforms, or similar tools to explore data and communicate actionable insights.
Significant experience contributing to or owning system architecture for large-scale, customer-facing applications.
Strong experience with unit, integration, and end-to-end testing, including contract testing and test automation in CI/CD pipelines.
Practical experience with AI-assisted development tools for activities such as design exploration, scaffolding, refactoring, test generation, debugging, or data investigation.
Strong familiarity with Git, DevOps practices, continuous integration, and continuous delivery.
Experience developing or optimising applications across Windows, macOS, Linux, or web platforms.
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Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
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