Primary Responsibilities: 
Orchestrate schedule and operationally plan for programs/project deployments to deliver cohesive enablement execution
Support live and virtual event planning and act as a primary lead for operational requirements
Manage rosters and distribution lists to target sales audiences
Collaborate with Program owners to define success metrics
Provide regular metric updates (attendee numbers, completions and surveys) on program calls and quarterly reviews
Track, monitor and manage attendee assignment, participation and completion (in conjunction with reporting team)
Schedule, track and communicate to program support personnel (speakers, coaches, presenters, manager activities, panel reviews, external vendors, etc)
Conduct project operational status meetings/updates with core planning team and/or program manager
Identify project risks and recommend appropriate resolutions
Review and deploy communications to the field through various channels while maintaining brand consistency
Create surveys and analyze results to inform necessary operational updates
Monitor and manage support channels for key global programs (Slack/webex, email, etc.)
Secondary Responsibilities
Not every day is full of virtual or live events in APJC so this role will also serve as a backup working with our Systems Operations & Governance teams. Responsibilities would involve cross training on the back-end administration functionality of Splunk’s Learning Management System (Mindtickle platform) and Sales Resource Center (Seismic platform), including but not limited to:
Monitor and resolve any user and system admin issues coming through various support channels.
Assist with portfolio governance activities including analyzing content and learning assets for usage, relevance, and currency, recommending items for review or archival as appropriate.
Provide relevant backups for Systems team members during vacation or other periods of absence.
Requirements
2 + years of sales enablement or related experience in a software (or similar) organization
Highly proficient user of reporting tools such as Excel.
Proficient in Webex or similar web conferencing software
Experience and familiarity of working with Mindtickle or similar LMS platforms
Project management skillset
Strong organizational skillset; able to manage multiple tasks and results at a given time with ability to prioritize in a high-pressure environment
Excellent live and virtual event management experience
Excellent communications skills (verbal and written)
Collaborative and agile working style; operates as a change agent with ability to manage through challenging scenarios
Successful at networking and building relationships to support cross team engagement and alignment leveraging superior communications skills
This role is based in Melbourne Australia and we have a preference for someone with APJC experience
Travel: Able to travel to support training events as necessary (approx 10%).
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
