Carrier Procurement & Capacity Development**
Source, qualify, onboard, and develop carrier relationships across Circle Logistics' freight network
Build and maintain a diversified carrier portfolio spanning dry van, reefer, flatbed, expedited, and specialized transportation modes
Cultivate repeat carrier relationships to enhance service consistency and freight coverage
Maintain regular communication with carriers to strengthen partnerships and identify capacity opportunities
Negotiate competitive buy rates while balancing service expectations with profitability objectives
Evaluate carrier performance, pricing, service metrics, and reliability on an ongoing basis
Partner with Fraud and Compliance teams to ensure rigorous carrier onboarding, vetting, and fraud prevention protocols
Maintain accurate and current carrier information, rate history, and documentation within the TMS
Margin Improvement & Market Strategy**
Leverage market data, load boards, and transportation indices to inform procurement decisions
Identify and capitalize on opportunities to improve lane profitability through strategic carrier development and pricing discipline
Support spot bid pricing, freight coverage initiatives, and procurement projects as assigned
Develop comprehensive understanding of seasonal trends, regional market dynamics, fuel fluctuations, and carrier economics
Collaborate with account management and sales teams to support new and existing business opportunities
Increase repeat carrier utilization and reduce reliance on transactional freight coverage
Carrier Relationship Management**
Establish and nurture long-term working relationships with asset-based carriers, owner-operators, and regional fleets
Serve as the primary point of contact for assigned carrier relationships
Address service failures, disputes, and operational issues with professionalism and urgency
Maintain comprehensive carrier performance records tracking service quality, communication, acceptance rates, claims, and on-time delivery
Participate actively in carrier development initiatives and relationship-building activities
Procurement Development**
Build deep expertise in transportation operations, carrier economics, and freight market dynamics
Develop specialized knowledge across assigned modes, markets, and customer freight profiles
Engage in coaching, training, and professional development opportunities to advance expertise
Support procurement initiatives designed to increase carrier utilization and relationship-based coverage
Demonstrate consistent progression toward advanced procurement responsibilities
Operational Excellence**
Adhere to and support standard operating procedures for sourcing, onboarding, negotiation, load coverage, and carrier performance management
Maintain strong working knowledge of shipping lanes, geography, market conditions, and seasonal patterns
Collaborate with operations and customer teams to ensure successful account implementation and service delivery
Exceed individual performance expectations related to carrier development, service metrics, and procurement activity
Support leadership with reporting, procurement initiatives, and special projects as needed
Experience and Education Requirements
High School diploma, GED, or equivalent experience required
Associate's or Bachelor's Degree in Supply Chain, Logistics, Business, or related field (preferred)
1–3+ years of freight brokerage, carrier procurement, transportation operations, sales, customer service, or related experience
Demonstrated experience negotiating rates and managing relationships in transportation environments
Working knowledge of carrier economics, freight markets, and transportation operations
Proficiency with TMS and CRM platforms
Advanced proficiency in Microsoft Office and Google Workspace, including spreadsheet reporting, data analysis, and reporting tools
Core Competencies & Skills
Exceptional negotiation and relationship-building capabilities
Strong sense of urgency with demonstrated competitive drive
Strategic problem-solving and sound decision-making ability
Excellent written and verbal communication skills
Ability to operate independently while collaborating effectively across functions
Meticulous organizational skills and attention to detail
Data-driven analytical mindset with the ability to interpret market conditions and procurement trends
Demonstrated professionalism, integrity, and accountability
Proven ability to excel in fast-paced, high-volume brokerage environments
Excellent time management and prioritization capabilities
All your information will be kept confidential according to EEO guidelines.
