You'll own the migration journey end-to-end, bringing together clients, commercial and client success teams and technical specialists to deliver a seamless transition. This is a highly visible role suited to someone who thrives on creating structure, managing stakeholders, driving projects to agreed timelines and guiding clients through change.
Job Responsibilities
Own end-to-end migration projects for clients transitioning onto Unify+.
Develop and manage project plans, milestones, responsibilities and communication schedules, maintaining a clear view of each client's migration progress.
Coordinate activities across clients, client success and commercial teams, product specialists and other stakeholders to ensure successful delivery.
Lead internal project meetings and client, where needed, providing clear updates on progress, risks, decisions and next steps.
Present migration plans and status updates to clients, leadership teams and broader business audiences.
Identify and manage risks, dependencies and roadblocks, driving appropriate action and escalation where required.
Support clients through the migration process, helping them understand changes, key decisions and required actions.
Work with technical, data and reports specialists to understand requirements relating to platforms, databases, segmentation and client hierarchies.
Coordinate readiness, testing, transition and post-migration handover adoption activities.
Partner with Account Leads to coordinate and track client requirements, decisions and actions throughout the migration lifecycle.
Drive continuous improvement by helping standardise migration processes, templates, communications and ways of working.
What are we looking for?
Experience managing client-facing projects, implementations, migrations, onboarding or business change.
Strong project management skills, with the ability to manage multiple projects at different stages.
Excellent organisation and attention to detail.
Confident stakeholder management skills across clients, internal teams and senior leaders.
Strong written and verbal communication, including the ability to present plans and simplify complex information.
Experience supporting people or clients through process, technology or platform change.
Comfortable taking the lead, creating structure and holding stakeholders accountable for actions.
Able to understand technical and data concepts without needing to build the solution yourself.
Strong risk, issue and dependency management.
A practical, adaptable and calm approach when priorities or project requirements change.
Highly regarded
Experience within FMCG, retail, consumer data, market research, analytics or a related environment.
Experience migrating clients between platforms, systems or reporting solutions.
Understanding of data structures, databases, segmentation or client hierarchies.
Change management, implementation or customer adoption experience.
Experience leading complex, multi stakeholder projects with competing priorities and dependencies.
Knowledge of Circana’s clients, products or internal processes.
Circana Behaviours As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: Stay Curious: Being hungry to learn and grow, always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Centre on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent, always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Auckland
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