Roles and Responsibilities
Content Development & Delivery
Implement content updates, page builds, templates, and reusable components following established standards.
Execute development tasks for CMS-based content changes across multiple portals.
Ensure accuracy and consistency of content prior to release.
CMS & Content Structure Support
Assist with implementing predefined content types, fields, and relationships in CMS platforms.
Apply approved content models and information architecture standards during delivery.
Support content versioning and workflow steps for authoring, review, approval, and publishing.
Migration, Quality & Governance
Support content migration activities by validating mapped and transformed content.
Perform content quality checks to ensure adherence to content models and governance rules.
Log and assist in resolving content-related defects or issues.
Follow enterprise content governance and approval policies.
Collaboration & Agile Delivery
Collaborate with designers, content strategists, QA, and developers to understand delivery requirements.
Participate in Agile ceremonies, sprint planning, grooming and backlog execution.
Maintain accurate Jira updates and task documentation.
Success Measures
Timely and accurate completion of assigned development tasks.
Reduction in rework due to consistent CMS implementation.
Improved reliability of content delivery across environments.
Demonstrated growth in CMS and content delivery skills.
Qualifications
Required Experience
2–4 years of experience in content development or CMS-based delivery.
Experience digital content platforms, websites, or CMS‑based applications.
Understanding of content publishing workflows and basic end‑to‑end testing concepts.
Ability to work effectively in Agile, cross‑functional delivery teams.
Experience with HTML, CSS, JavaScript, and SQL.
Familiarity with at least one CMS platform (Contentful, Drupal, SharePoint, or similar).
Desired Experience
Experience with CMS platforms (e.g., Contentful, TeamSite, Drupal, or similar).
Experience to web technologies such as HTML, CSS, JSON, or XML.
Familiarity with accessibility (WCAG concepts).
Experience using tools such as VS Code, BrowserStack, Burno, or comparable validation tools.
Exposure to analytics or tagging validation.
Familiarity with cloud platforms such as AWS or Azure.
Critical Competencies
Action Oriented – Takes on tough challenges with sense of urgency, high energy, and enthusiasm
Decision Quality – Makes sound and timely decisions to keep work moving forward
Manages Complexity – Makes sense of complex and sometimes contradictory information to effectively solve problems
Manages Ambiguity – Operates effectively and drives work forward even when things are not certain or there is no clear way forward
Collaborates – Quickly builds partnerships and works collaboratively with others to ensure progress
Courage – Steps up to address difficult issues and says what needs to be said
Instills Trust – Quickly gains confidence and trust of others through honesty, integrity, and authenticity
Communicates Effectively – Develops and delivers multi-mode communications that convey a clear message and adapts to multiple audiences
Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
Required Education
Bachelor’s degree in computer science, engineering, or a related field (or equivalent experience).
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
