Operational Excellence: Coordinate production support needs and manage escalations. Maintain documentation, including deficiencies, deviations, application flow diagrams, and SCM plans. Validate and submit responses to audit requests. Embrace and advocate for change, continuously seeking improvements.
Collaboration & Relationship Management: Develop and maintain strong relationships with business and technology partners, senior management, and internal/external clients. Mentor and support intermediate analysts. Liaise with stakeholders to ensure alignment with team mandates and relevant policy or legislative changes.
Project Delivery & Systems Implementation: Act as a subject matter expert in assessing system changes and projects, ensuring compliance with business, continuity, security, and privacy standards. Lead or coordinate technical research, design, configuration, testing, and integration of application systems. Perform application changes using established change management processes. Ensure regulatory and information security standards are met in all aspects of application management.
Who You Are
You demonstrate 3 - 5 years of Application Support Experience with an expertise in Hyperion Architecture, maintaining Essbase cubes, and software patching and ITIL (ServiceNow). Experience coding and maintaining MaxL scripts. Familiarity with public cloud technologies, such as Azure and an understanding of RBAC, Privileged Access Management, and Privileged Identity Management. File integration experience is an asset.
You understand banking fundamentals. Exposure to risk management, capital stress testing, credit risk models, and regulatory compliance would be particularly relevant.
You have a degree. Bachelor’s degree in information technology, computer science, or a related field.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You’re digitally savvy. You seek out innovative solutions and embrace leading-edge technologies. You can easily adapt to new tools and trends.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
What CIBC Offers
CIBC provides a competitive total rewards package. For the Chicago market, this role offers an expected salary range of $120,000–$140,000 based on experience, qualifications, and location. Eligible employees may participate in incentive compensation plans, including discretionary bonuses. We offer a comprehensive benefits package, including medical, dental, vision, health savings account, life insurance, disability, paid time off, holidays, 401(k), and other perks.
This position does not offer visa sponsorship.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
California residents — your privacy rights regarding your actual or prospective employment
- Job Location
- IL-Chicago, 70 W Madison St Fl 10
Skills
Application Production Support, Change Management, Implementation Planning, Production Support, Technical Issues, Technical Knowledge
