Monitoring & Reporting: Monitoring and clearing AML loan exception items, as well as tracking other exception reports like document exceptions, reimbursable fees, and past due reports. Pulling EOY reports (1098’s and 1099’s).
Loan Maintenance & Support: Processing a wide range of loan-related transactions, including payments, reversals, accrual adjustments, payoffs, and address changes. This also involves assisting with ticklers, loan receivables, and document exception tracking reports for loans.
Information & Document Management: Collecting loan-specific information, retrieving executed documents, coordinating with operational teams, and managing electronic and physical loan files. Place electronic files and documents for existing and potential borrowers in the appropriate credit files and route all originals to the appropriate closer.
Loan Portfolio Management & Reporting: Managing and updating loan portfolio tracking queues for new loans and renewals associated with your team of Private Bankers.
Communication & Support: Communicate directly with clients lenders and Private Banking Client Service team assisting with questions relating to Commercial and Consumer loans.
Adjustments: Accurately process adjustments for payments and ACH requests in a timely matter when needed.
Project Assistance: Providing support for departmental projects as needed.
Who you are
You possess a Bachelor’s Degree (preferred).
You have 2-5 years of experience within the financial services industry, ideally with experience supporting HNW and UHNW clients.
You have experience with loan processing and are familiar with loan documentation.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You are proficient in Microsoft Office with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint
You understand high net worth and ultra-high net worth client profiles and typical product offerings.
You possess knowledge of federal and state regulatory requirements.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision-making.
You have strong organizational skills, with the ability to manage multiple assignments and priorities.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
You are a strong communicator (oral and written).
California residents — your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $65,000 - $75,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. This position does not offer visa sponsorship
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
California residents — your privacy rights regarding your actual or prospective employment
- Job Location
- IL-120 S LaSalle St
Skills
Analytical Thinking, Business, Client Service, Client Support, Communication, Credit Processes, Customer Experience (CX), High Net Worth Individuals, Post-Sales Support, Private Banking, Product Knowledge
