- Position Details
- Job Title: Senior Software Engineer – VDI
- Function/Department: Technology
- Location: Bengaluru or Hyderabad
- Employment Type: Full-time
Position Summary
Chubb is seeking a highly skilled and experienced Virtual Desktop Engineer (SME) to join our growing Global VDI chapter. The ideal candidate will be responsible for designing, implementing, managing, and optimizing Omnissa Horizon environments to deliver seamless virtual desktop infrastructure (VDI) solutions. As the SME, you will provide technical expertise, troubleshoot complex issues, and ensure the stability, scalability, and performance of the Omnissa Horizon platform. This role requires a deep understanding of Omnissa Horizon, virtualization technologies, and end-user computing
Primary Job Responsibilities
Architect, design, and deploy Omnissa Horizon solutions to meet business requirements.
Configure and optimize Omnissa Horizon components, including Connection Servers, Unified Access Gateways, App Volumes, and Dynamic Environment Manager (DEM).
Integrate Omnissa Horizon with other enterprise systems, such as Active Directory, storage, and networking.
Manage and maintain the Omnissa Horizon environment, ensuring high availability and performance.
Perform regular updates, patches, and upgrades to Omnissa Horizon components.
Monitor system performance, troubleshoot issues, and implement corrective actions.
Serve as the subject matter expert for Omnissa Horizon and related technologies.
Provide guidance and mentorship to IT teams on best practices for VDI deployment and management.
Stay updated on the latest Omnissa Horizon features, updates, and industry trends.
Conduct Product and vendor analysis to ensure Chubb’s alignment to industry standards and trends.
Provide Level 2/3 support for complex issues related to Omnissa Horizon and VDI environments.
Collaborate with cross-functional teams to resolve technical challenges and ensure user satisfaction.
Conduct root cause analysis for recurring issues and implement long-term solutions.
Create and maintain detailed documentation, including architecture diagrams, configuration guides, and standard operating procedures.
Ensure the Omnissa Horizon environment adheres to organizational security policies and compliance requirements.
Implement security best practices for VDI, including multi-factor authentication and data encryption.
Analyze and optimize the performance of the Omnissa Horizon environment to ensure a seamless user experience.
Conduct capacity planning and scalability assessments to support future growth
Qualification or Required Skills
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
5+ years of experience in IT infrastructure, with at least 3 years of hands-on experience with Omnissa Horizon.
Expertise in Omnissa Horizon components, including Connection Servers, Unified Access Gateways, App Volumes, and Dynamic Environment Manager.
Strong knowledge of virtualization technologies, including VMware vSphere and ESXi.
Proficiency in Windows Server, Active Directory, and Group Policy management.
Experience with networking concepts, including VLANs, firewalls, and load balancers.
Strong troubleshooting and problem-solving skills.
Excellent communication and documentation skills.
Familiarity with scripting and automation tools (e.g., PowerShell, Python).
Knowledge of ITIL processes and frameworks.
Strong analytical and critical thinking skills.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Customer-focused mindset with a commitment to delivering high-quality solutions.
Why Chubb?
- Join Chubb to be part of a leading global insurance company!
- Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.
- Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
- A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026
- Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
- Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
- Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment
Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.
- Application Process
- Our recruitment process is designed to be transparent, and inclusive.
- Step 1: Submit your application via the Chubb Careers Portal.
- Step 2: Engage with our recruitment team for an initial discussion.
- Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments.
- Step 4: Final interaction with Chubb leadership.
With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.
Apply Now: Chubb External Careers