Chubb
【安達產險-38025】客戶服務部客服專員
- Taipei City, Taiwan · On-site
- Salary not published
- Posted 2 weeks ago
From Chubb's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
- 0800保戶熱線服務暨解答保戶詢問保險相關問題
- 網路及語音留言處理
- 客戶情緒抱怨處理
- 電訪新契約保戶及異常件客戶
- 執行主管交辦事項
- 提升諮詢客戶滿意度之改善方案或提案執行
- 具相關保險業0800電話客服2年以上經驗,具申訴處理經驗尤佳
- 具良好的溝通及協調能力、抗壓性高
- 熟操作相關客服CRM 系統與MS office辦公軟體(Outlook, Excel, Word)
- 具保險證照尤佳
- 無須輪班
What they ask for vs. your profile
Must have
- Excel
- Microsoft Office