Product Experts - Ensure the team acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests.
Collaboration - working together with product and engineering teams ensuring our customers and partners get the most out of our products
Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale
Qualifications
Your Experience
Experience with development and maintenance of scripts in Python.
JavaScript or PowerShell is a plus
Experience in security design and architecture, content development and workload automation.
Experienced with technologies such as EDR, SIEM, SOAR, NGFW and their ecosystems
Familiarity with cloud technologies, providers (such as GCP, AWS, Azure) and use-cases.
Familiarity with attack surface management is a plus
Experience as a Security Incident Responder or SOC analyst/manager
Experience in customer-facing roles is a must
Ability to work under pressure, and prioritize tasks accordingly
Fluent English is a requirement. Any other language is a plus
Ninja uniform is a plus
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.