Key Responsibilities
Manage the full lifecycle of security incidents, from initial detection and analysis through to complete remediation and customer communication.
Analyze and investigate security alerts from our Cortex XDR platform, applying critical thinking to determine root cause and required response actions.
Proactively collaborate with global customers, ensuring alignment and providing best-in-class security monitoring and response services.
Work closely and exchange information with Security Research, Threat Intelligence, and Threat Hunting teams to enhance detection and remediation of emerging threats.
Provide constructive feedback to product, research, and engineering teams to drive continuous improvement of Palo Alto Networks' security products.
Qualifications
Required Qualifications
2+ years of experience in a multi-tiered Security Operations Center (SOC) or Incident Response (IR) role.
Demonstrated experience with security technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), and Next-Generation Firewalls (NGFW).
A strong familiarity with common cyber-attack trends, adversary tactics, techniques, and procedures (TTPs).
Excellent written and verbal communication skills in English.
Preferred Qualifications
Hands-on experience with Palo Alto Networks Cortex XDR or Cortex XSOAR.
Relevant industry certifications such as GIAC (GCIH, GCFA), CompTIA CySA+, or Certified Ethical Hacker (CEH).
Experience with basic static or dynamic malware analysis.
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Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes