Your Impact
Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)
Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)
Drive end-to-end troubleshooting across complex, distributed systems with high context switching
Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) — not just react to alerts
Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance
Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows
Develop and maintain automation and tooling (primarily in Python)
Gain deep understanding of system architecture and interconnected services
Contribute to a culture of operational excellence in a high-scale, high-availability environment
On call responsibilities
Daytime hours (12:00–20:00), rotation-based
Occasional weekends and holidays
Qualifications
Your experience
4-6 years of experience in SRE roles in production environments at scale
Strong hands-on experience with Kubernetes and Terraform
Strong hands-on experience with at least one major cloud platform (GCP or AWS required)
Experience building and configuring monitoring systems (e.g., Prometheus, Grafana)
Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux)
Proficiency in Python for scripting and automation
Strong troubleshooting and problem-solving skills with a passion for incident handling
Ability to work in fast-paced environments with high context switching
Highly responsive, proactive, and ownership-driven
Strong collaboration and communication skills
Curious mindset and eagerness to learn
#LI-TD11
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
