Choice Hotels
From Choice Hotels's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Maintains current and seasonal recipes for menu items
Familiar with and enforces food safety and health guidelines
Relays feedback of kitchen employees to department manager
Provides input for creation of banquet, restaurant, and bar menus
Completes daily food production sheets and other reports
Checks all stations to ensure proper setup, cleaning, and take down before and after each shift
Inspect orders to ensure the quality and presentation meets restaurant standards
Manages kitchen staff
Trains kitchen staff
Leads periodic meetings with kitchen staff to coach on new recipes and kitchen processes
Conducts interviews with potential hires upon request
Prepares and inspects food to maintain quality standards
Cuts meat and prepares food for cook stations
Inspects ingredients upon delivery and before use to ensure quality
Assists in quarterly inventories
Shares food and beverage complaints with Executive Chef and works to resolve
Ensures department adheres to Choice Hotels, local and state health, hygiene and safety policies
Works with other departments to efficiently operate kitchen
Coordinates kitchen staffing and food quantities with high volume periods for banquets, Complimentary Breakfast, restaurants, and bar
Reports special requests, food spoilage, and other Kitchen concerns to Executive Chef
Attends Banquet Event Order (BEO) meetings
Attends stand-up, safety, and other periodic meetings
Responds quickly and accurately to requests for special accommodations (allergies, box lunches) for guests, groups, and events
Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
Takes active role in recruitment and selection of qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Creates 100% guest satisfaction by providing the Choice Hotels experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employees
Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
Performs other duties as required by General Manager to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
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