SHIFT
Full-Time: 40 Hours per Week
Schedule: Varies based on business needs. Evening and weekend availability is required.
WHAT WE OFFER
Our quirky group offers a break from the repetition, with no two days that are ever the same. We a pleased to offer:
1st Day
Employee Hotel Discount Rate
Friends and Family Hotel Discount Rate
Free Daily Meal
1st of the month following 30 days of service
Full benefits package to, including health, dental, vision, short & long term disability, auto insurance, and so much more!
Employer paid Accident insurance
401(k) Retirement Plan
90 Days
Paid Vacation and Sick Time
8 Paid Holidays
Paid Bereavement
1 Year
Paid Floating Holidays
RESPONSIBILITIES
As a guest services representative, you will be the face of the Radisson La Crosse. You will be responsible for, but not limited to:
Incoming and outgoing guests, phone calls, reservations and other day-to-day functions of the hotel
Ensuring timely and impeccable prioritization and organization of your workspace and general lobby spaces
Presenting a positive attitude and polished appearance to guest and team members
Communicating effectively with all guests, staff and vendors
Transport guest to/from airport
REQUIREMENTS
Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment
Experience in Opera system preferred
Strong verbal, written and interpersonal skills
Must have a valid driver’s license and be able to successfully pass a driving record check
Ability to safely operate company vehicles for transporting guests to and from the airport or as needed.
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including nights, holidays and weekends
Working knowledge of computer and math skills.
PHYSICAL DEMANDS
Required to stand, sit, and walk for extended periods of times
Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
