Responsibilities for this position may include but are not limited to
Manage/Coordinate Customer Master Requests (CMR) Form – CREATE/CHANGE
Validate legitimacy, accuracy & completeness of initial Business Consultant request form business scenario, BC fields completed and supporting documents (e.g. DSM approval, financials, etc..)
Coordinates Form Completion – Workflow for Retail & C&I to be coordinated through existing SharePoint site, requiring determining the appropriate Data Stewards required to fully complete the request business scenario. Data Stewards to be incorporated into workflow include Pricing, T&O, PFO, Credit, DSM, etc..
Review Completed CMR Form – to further validate the form request correctness & completeness prior to entering into customer master SAP Portal - DIFET
Post SAP-Entry Review – for critical field’s related requests, ensure a ‘post-SAP review check’ is undertaken after entry/loading by PAD Data Integrity team into SAP
Request Completion Notification - notify the BU Initiator & Data Stewards the request has been successfully committed to SAP and provide creation numbers (e.g. Sold-To, Ship-To, etc…)
Ensure Appropriate TOCA Approvals have been obtained as defined by the necessary CMR request scenario
Go to Point-Person CMR Queries from the Sales & Data Steward groups
Collaborate with the Business, ST&CI VCO COE, Gatekeepers, Data Stewards and PAD to address any uncertainties in form request completion and assist obtaining/connecting relevant SME groups to obtain answer where it requires wider expertise
Contact Point for CMR Maintenance Change & Continuous Improvements
Collaborate with the Business, ST&CI VCO COE, Gatekeepers, Data Stewards and PAD to 1. Identify new scenarios;'
Incorporate business rules validations to error-proof the CMR form; 3. Update field drop-down selection lists
Manage International Gatekeeper-CCN and Data Steward (eg Business Consultant, T&O, Pricing, Credits) distribution lists
Identify and updates required to Help Tabs (CMRF Guide, Links, Field help and GK Reminders)
Identify and coordinate workflow improvement opportunities
Coordinate for such changes/improvements with the Data Analyst
Ensure Sustaining Org Capability of Sales & Data Steward groups for New User / Refresher Training
Identify any updates/improvements to Maintain the Order to Cash – Customer Master Data Help/FAQ Library reference materials
Provide New User & Refresher Training (frequency based upon requirement/judgment)
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.
Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.
Benefits
Competitive salary
Health care coverage for you and your eligible dependents
Annual corporate incentive bonus when the company meets established goals
Recognition & awards program
Life insurance
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
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