Act as a trusted advisor to employees by providing technical guidance and best-practice recommendations.
Asset & Lifecycle Management
Manage the complete lifecycle of IT assets, including procurement, inventory management, deployment, upgrades, repairs, returns, and end-of-life disposal.
Configure, install, and maintain laptops, desktops, mobile devices, peripherals, and associated software.
Maintain inventory of spare equipment and coordinate timely replacement of defective devices.
Ensure accurate asset tracking and compliance with company standards.
Collaborate with HR to collect IT assets for leavers
Infrastructure & Operational Support
Support local office IT infrastructure, including networks, printers, conference room technology, and connectivity services.
Assist with the maintenance and troubleshooting of local server and networking equipment where required.
Provide first-line support for Operational Technology (OT) environments and manufacturing network infrastructure in partnership with specialized teams.
Coordinate with global IT teams to resolve complex technical issues.
Site Support
SAP Site Security leader
Provide onboarding support to new joiners in the office
Support the Site with Physical security Badge system
Support Townhalls
Documentation & Process Improvement
Create, maintain, and improve technical documentation, knowledge articles, and support procedures.
Follow established ITIL-based processes, corporate policies, security requirements, and support workflows.
Identify opportunities for process improvements and operational efficiencies.
Training & Customer Engagement
Deliver end-user training on IT tools, collaboration platforms, cybersecurity awareness, and productivity solutions.
Support onboarding activities for new employees, including workstation setup and technology orientation.
Serve as a customer advocate to ensure user issues are resolved effectively and to a high level of satisfaction.
Required Qualifications
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
3+ years of experience in IT support, field services, desktop support, or a similar technical role.
Experience supporting Microsoft Windows environments and end-user computing platforms.
Strong troubleshooting skills covering hardware, software, networking, and mobile devices.
Excellent communication and customer service skills.
Ability to prioritize multiple tasks and work both independently and within a global team environment.
Fluent in English and Spanish.
Office based role
Preferred Qualifications
Experience with Microsoft 365 services and platforms, including
Microsoft Teams
SharePoint Online
Power BI
Power Automate
Experience with
Microsoft Teams Telephony
Microsoft Endpoint Manager (Intune)
Microsoft Configuration Manager (SCCM)
Endpoint security and device management solutions
PowerShell scripting and automation
Familiarity with
ITIL practices
Cybersecurity fundamentals
Network troubleshooting
Manufacturing and Operational Technology (OT) environments
In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.
Pay Range (in local currency)
$0.00 - $0.00
Chemours Level
22
Annual Bonus Target
6%
The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.
At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."
