The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
How you’ll make an impact
Crafting merchant specific account development plans
Building high touch, consultative and positive relationships with our merchants through regular and open communications
Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience
What we’re looking for
6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry
A strategic problem solver with excellent project management skills
Good knowledge of today’s major e commerce and payments technologies, players and major future trends
Customer driven and able to establish robust relationship with assigned customer base
Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
Fluent in both Mandarin and English as working languages, with excellent cross-cultural communication skills and exceptional written and verbal skills in both languages.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
