Installing RAM, hard drives and other PC components
Keeping asset management data up to date and refreshing end-of-life PC equipment
Analyzing, testing, evaluating and deploying new products and services
Supporting remote/offsite access for end users
In this role you’ll work individually and within a team in a call center environment. You’ll excel if you have good communication and customer service skills to relate with end users, team members and support workers.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience: Related IT Experience: 1+ Years; Customer Service Experience: 1+ Years
Education: Associate Degree in Information Technology, Computer Science or related field, or equivalent work experience
Abilities: Work with users locally and remotely; Ensure that all requests from user are logged and right procedures are followed; Prioritize and organize effectively; Work with little supervision; Able to lift up to 50 lbs
Skills: Proficient in using Microsoft Windows and Microsoft Office products; Installing, repairing and troubleshooting Windows-based PC computer hardware and PC components; Installing software, applications, and patches
- #LI-TR1
- IPC145 2026-86719 IPC145 2026
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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