Move fast on the riskiest assumption
Form the hypothesis, find the cheapest way to test it, define the metric, and track it
Increase engineering velocity through clarity and focus
Define clear product requirements, reduce ambiguity, and streamline cross-functional communication so engineering can move faster with fewer blockers and higher-quality output
Navigate product development with live clients
Successfully onboard clients while the product is actively being built, gathering critical feedback while maintaining client confidence and satisfaction
👤 ABOUT YOU
Must Haves
6+ years of product management experience
First-principles product thinking: you connect customer pain points to product solutions, and behind your best work there's an insight others missed
Precise scoping and spec writing: you turn ambiguous requests into well-defined projects engineers can execute
Highly organized and detail-oriented: you manage multiple parallel workstreams, follow through on commitments, and nothing falls through the cracks
You ship: a track record of work that actually got built, launched, and adopted
Clear, followable communication, written and live
Technical fluency — comfort with data models, API docs, webhooks/auth flows — whether from a CS degree or self-taught (expected for the most senior scope; a big plus otherwise)
Note: Requirement scales with scope — expected at the most senior level, a strong plus otherwise.
Nice to Haves
Experience building product process (roadmaps, metrics, cycle planning) at an early or growth-stage startup
B2B SaaS fintech, or payments experience
Familiarity with nonprofit sector, CRMs (Salesforce NPSP, Blackbaud), or fundraising platforms
Track record of improving processes to reduce manual work
📚 WHAT YOU’LL GET FROM CHARIOT
At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.
Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook https://chariot-1.gitbook.io/public-employee-handbook shows how we operate.
❤️ EMPLOYEE BENEFITS
🏥 Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you
🌴 Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge
👶 Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers
🍽️ Team Lunches: Weekly team lunches
🌯 Dinner on Chariot: Free dinner every day at office past 8pm
🎉 Team Events: Monthly team building events
💎Employee-friendly equity: 2 year exercise window and double-trigger acceleration
😎 Company Retreats: To get away - we all convene 2-3x / year company retreats
🎁 Matching Gifts: Matching DAFs and daily charitable giving through GoodToday https://goodtoday.org/
