The Commissions Supervisor oversees the Commission Department, ensuring the accurate and timely processing of compensation payouts while maintaining strong relationships with financial professionals, vendors, and internal team. This role focuses on process improvement, team development, and operational efficiency, playing a critical role in enhancing department performance and supporting high level initiatives.
Core Responsibilities
Supervise the processing of biweekly compensation payouts, ensuring accuracy and compliance with internal standards
Communicate effectively with financial professionals, vendors and internal management to address concerns and provide updates
Conduct performance reviews, set team goals, and create development plans for direct reports
Lead and participate in regular team meetings to discuss performance metrics, updates and improvements
Oversee the hiring, training and development of team members while assigning and maintaining their daily workloads
Maintain and strengthen working relationships with offshore processing, providing training and ongoing support as needed
Identify opportunities for automation and process efficiencies within the department, implementing improvements to streamline workflows
Develop and maintain new procedures, ensuring consistency and adherence to internal controls and compliance standards
Manage and monitor audit requests and controls, ensuring timely and accurate responses
Show the full description
Assist the Commissions Manager with high level projects and initiatives, contributing to the departments strategic goals
Overtime might be required
Desired Knowledge, Skills, and Abilities
Ability to think critically and adapt quickly in a fast-paced environment
Strong organizational skills and the ability to manage workloads effectively and accurately
Analytical skills to gather, summarize and interpret data for reporting and process improvement
High attention to detail and the ability to meet deadlines and while processing work accurately
Excellent verbal and written communication skills for internal and external interactions
Proven ability to prioritize and handle multiple task and deadlines simultaneously
Empathy and flexibility to address advisor concerns effectively
Minimum Required Education & Experience
Bachelor's degree in Finance or a related field preferred
Experience in operations, commissions, or accounting with a focus on process improvement
Prior supervisory or team leadership experience is strongly preferred
Travel Requirements: Up to (0%)
