What You’ll Do
Lead end-to-end implementation projects for Centric Planning customers across North America
Own project scope, schedule, budget, risks, and resource planning
Build trusted relationships with customer executives, project sponsors and key stakeholders
Facilitate project governance, steering committee meetings and executive status reviews
Coordinate cross-functional delivery teams including functional consultants, technical architects and developers
Proactively identify project risks and develop mitigation strategies
Ensure projects are delivered with high quality while meeting customer expectations and commercial targets
Drive adoption of Project Management Office (PMO) standards, governance and best practices
Partner with Product, Customer Success and Global Delivery teams to continuously improve implementation methodologies
Support pre-sales engagements by contributing implementation strategies, project estimates and delivery approaches
Mentor junior project managers and contribute to building delivery excellence across the North American Planning practice
What We’re Looking For
5+ years managing enterprise software implementation projects
Experience delivering SaaS or cloud-based enterprise applications
Retail Planning, Merchandise Planning, Supply Chain or Retail Technology experience preferred
Strong stakeholder management and executive communication skills
Proven ability to manage multiple concurrent projects
Experience with Agile, Waterfall or hybrid delivery methodologies
PMP, PRINCE2 or equivalent certification is an advantage
Willingness to travel occasionally to customer locations
Success in this Role
You’ll thrive if you
Build confidence with customers through clear communication
Stay calm and organized in complex environments
Balance customer success with commercial outcomes
Enjoy leading cross-functional teams
Continuously improve project delivery processes
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
