Position Purpose
Primary liaison between internal and external (e.g. Providers and pharmacies) teams to advance pharmacy quality (Part D Patient Safety Measures, HEDIS, PQA, etc.) performance. This position will own a territory and will work closely with strategist(s), trainer(s) pharmacy quality performance manager(s), and health plan partners. Through consistent relationship building, critical thinking and problem solving, this role will strengthen internal/external collaboration success.
Develop and execute a comprehensive territory external (e.g. provider and pharmacy) engagement plan
Conduct consistent field visits with external partners to advance operational models' improving pharmacy quality performance
Collaborate across stakeholders to ensure critical and timely insights that promote external partner's adoption of new concepts and changes
Accountable for covered external partners' pharmacy quality (Part D Patient Safety Measures, HEDIS, PQA, etc.) performance
Executive summaries of successes and challenges in external engagement efforts; proactively solutioning or working cross-colaboratively for resolution and associated tracking
Ability to travel 40% of time
Performs other duties as assigned.
Complies with all policies and standards.
Education/Experience
High School Diploma or GED required
3+ years of pharmacy experience, preferably in a managed care environment required
2+ years experience in business to business (B2B) required
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1+ years experience with Medicare and/or Medicaid preferred
1+ years experience with analysis tools or systems (ex: web based, custom, proprietary, etc.) preferred
1+ years experience in the implementation of quality process improvement efforts. *Experience documenting requirements, creating training materials and working directly with end users preferred
Licenses/Certifications
LPT - Licensed Pharmacy Tech preferred
Pay Range: $23.23 - $39.61 per hour
At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
