Cencora
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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
SAP Basis Administrator
SAP Systems Administrators are responsible for maintaining the ongoing reliability, performance, management and support of the SAP systems environment. SAP environments may include but are not limited to: Administration, Sales, Distribution, etc. Responsibilities include managing applications and systems, responding to problems and planning for growth. SAP Systems Administrators understand the technical infrastructure standards and requirements for the integration of specific SAP modules. This may include migration tasks such as change request review, software build coordination, release documentation, production issue resolution and tracking report distribution. They also understand the business implications of application and system problems allowing them to appropriately set severity levels when problems do occur. SAP Systems Administrators monitor the performance of system applications. Individuals execute contingency plans in case of system outages, troubleshoot a wide variety of technical problems and provide Level II support to the Help Desk. In addition, these roles participate in projects to implement SAP services such as initial installation, as well as subsequent installations of updates and patches.
Follows manager in projects and is responsible for deliverables.
Works on multiple, high to highly complex projects.
Maintains SAP systems and applications, supporting and training users for SAP system(s) and applications usage.
Supports integration of changes in test, pre-production and production environments.
Works with production quality assurance/testing team to ensure appropriate level of testing has been completed prior to implementation of change.
Works on the installation of upgrades and patches for the enterprise SAP system.
Follows all necessary technical checklists to ensure completion of upgrades.
Participates in system-wide updates, upgrades and fixes.
Ensures the performance and reliability of SAP systems.
Assesses risk of implemented changes before performing them.
Responds to escalated system problems.
Monitors and maintains a comprehensive set of performance metrics for all system features.
Identifies risk levels and recommends and implements corrective/preventive actions.
Maintains history reports, identifies and addresses re-occurring problems.
Creates automation scripts for efficiency and process improvement.
Prepares documentation for customer support, such as server and client hardware/software configurations and network configurations.
Can act as a leader for SAP projects
Coaches less experienced staff.
Role will require 1 week of on-call every 2 months. Will also require 1 weekend a month for support as well.
Bachelor’s Degree in Computer Science, Information Systems, or other related field or equivalent work experience.
Typically has 5 or more years of business and/or SAP implementation experience.
Requires experience with implementation, operating, and performance management of several of the following: SAP S/4 HANA, SAP PO, SAP Fiori, SAP Solution Manger, SAP BTP, SAP LVM, SAP HANA Cockpit, SAP SLT, SAP DS/IS, SAP ECC system on Oracle Database & SAP HANA in On-Prem and Public cloud such as Azure, GCP, AWS
Requires skills in multiple technical environments and knowledge of a specific business area.
Requires certification in specific areas (i.e., Basis, Oracle, Hana).
Strong organization skills
Good analytical and problem solving skills.
Ability to communicate effectively both orally and in writing
Exceptional customer service skills
Good interpersonal skills; solid team player
Knowledge of client/server technology.
Experience across multiple SAP software products. (e.g. ECC, BW, PI)
Good group presentation skills
Exceptional customer service skills
Extensive knowledge of troubleshooting complex SAP performance problems.
2+ years of experience in technical support, support engineering, systems administration, or a related field required.
Certification in ITIL, cloud platforms, or equivalent preferred.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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