Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical DemandsMust be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position. Monday - Friday.
TravelNo travel is expected for this position.
Required Education and ExperienceHigh School diploma or GED
Preferred Education and Experience
1. Previous office experience
2. Proficient in Microsoft Office3. Knowledge of customer service principles and practices4. Experience in a call center or customer service environment5. Data entry and typing skills (including 10 key)
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
1. Positive attitude2. High school diploma or equivalent; college degree preferred3. Minimum two years of related work experience4. Effective communication skills5. Interest and understanding of technology products and services6. Business ownership mentality
AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation$16/hr + Commission
