Maintain accurate technical documentation, including system configurations, troubleshooting steps, inventory records, and standard operating procedures.
Assist with backups, restore testing, account audits, system checks, and routine operational tasks.
Coordinate with help desk, cybersecurity, network, and engineering teams to support reliable and secure system operations.
What We Expect of You
Active TS/SCI clearance is required at the time of hire.
U.S. citizenship is required due to federal contract and clearance requirements.
4+ years of relevant experience in systems administration, desktop/server support, or enterprise IT operations.
Hands-on experience supporting Microsoft Windows Server and Windows desktop environments.
Working knowledge of Active Directory, Group Policy, DNS, DHCP, user permissions, and basic enterprise authentication concepts.
Experience performing system patching, software installation, troubleshooting, and routine maintenance activities.
Ability to follow change management, security, documentation, and operational procedures in a secure environment.
Strong customer service, troubleshooting, communication, and documentation skills.
Ability to work collaboratively with senior administrators, cybersecurity teams, network teams, and end users.
DoD 8570/8140 IAT Level II certification, such as Security+ CE, or the ability to obtain/maintain required compliance certification, is a plus.
Experience supporting VMware, Hyper-V, or other virtualized server environments, is a plus.
Familiarity with DISA STIGs, vulnerability scanning tools, secure configuration standards, and remediation workflows, is a plus.
Experience using PowerShell for basic administration, reporting, or automation tasks, is a plus.
Exposure to Microsoft Endpoint Configuration Manager, SCCM, MECM, WSUS, or similar patching and deployment tools, is a plus.
Basic understanding of backup and recovery processes, file services, print services, and enterprise monitoring tools, is a plus.
Pay range: $145,000 – $175,000 depending on experience and skill set.
Benefits overview: CDW Benefits
Salary ranges may be subject to geographic differentials.
CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
