SoW processing.
Handle return merchandise authorizations (RMAs).
Coordinate the scheduling of hardware deliveries.
Check for all applicable rebates and promotions.
Utilize internal and external training opportunities to continually develop product knowledge and sales skills.
Complete Partner Product accreditation when applicable.
Handle basic administrative support, including expenses, for supported CEs.
Special projects upon request.
Develop good working relationships with internal departments.
Have a high sense of urgency to go above and beyond to provide an extraordinary customer experience.
What We Expect of You
Minimum basic requirements
3+ years of experience as a CDW ISR, Account Manager, Account Executive, or Supervisor or Manager in Sales or Sales Operations
Excellent communication skills, detail oriented, effective interpersonal skills, an energetic and enthusiastic individual
Working knowledge of Office applications and SPS
Demonstrated ability to multitask, organize and prioritize
Confident with customer interactions
Must be able to remain in a stationary position 50% of the time while constantly operating a computer or other office productivity equipment
Ability and willingness to travel up to 10% or as needed to other CDW locations, meeting and client sites
Professional, mature, team-oriented attitude
Preferred skills, experience, and qualities needed
College Degree, is a plus.
Prior experience in selling computer hardware, software, solutions or services, is a plus.
Certifications in Advance Technology (e.g., Cisco), is a plus.
3 years of work experience within the AT industry, is a plus.
Proven ability to undertake and successfully complete special projects, is a plus.
Pay range: $65,000 - $84,000 depending on experience and skill set
Annual bonus target of $12,000 subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
