QUALIFICATIONS
High school diploma or GED required
Minimum one (1) year of customer service experience required.
Experience in a medical office setting strongly preferred.
Knowledge of medical billing and/or collections preferred.
Experience with Medent preferred.
Experience with Microsoft Office, including Outlook, Word and Excel required.
Must be detail-oriented with strong organizational skills.
Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions.
Demonstrated ability to provide excellent customer service and develop relationships both internally and externally.
Demonstrated ability to work with and maintain confidential information.
Excellent verbal and written communication skills.
Flexibility to adapt to a changing and fast-paced environment.
Please note, the option to work from home is contingent on the below
A dedicated private workspace.
Agreement to our telecommuting policy.
Wired internet connection and minimum internet speeds.
Please note that this is a hybrid position requiring a combination of remote and on-site work, and employees must live within the designated service area.
Salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
Our compensation packages go beyond just salary. In addition to cash compensation, employees have access to award-winning health care coverage, health and flexible spending accounts, and a 401(k) plan with company match. The company also provides a generous paid time off allowance, life insurance, and employee assistance programs.
As an Equal Opportunity / Affirmative Action Employer, CDPHP does not discriminate in employment practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.
Equal Opportunity Employer
Compensation Range(s)
$19.00 - $20.00/hr
The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
