CDK Global
From CDK Global's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Job Title: Associate Course Designer (L10)
Job Type: Permanent
Work Timings: 1:00 PM to 10:00 PM (Monday – Friday)
The Associate Course Designer will have expertise in designing, storyboarding, and development of eLearning courses, micro-learning content, and video simulations. The ideal candidate will create focused, performance support How-To content for specific workflows for internal and external customers. They will apply relevant instructional design models and theories to develop rapid learning courses, videos, and infographics, using responsive design for modern learners.
Eligibility & Experience
Bachelor’s or Master’s degree in any discipline (preferably in English Literature, Journalism, Mass Communication, or Education)
1 to 3 years of experience in instructional design, technical writing, video simulations and infographics for software products and hardware
Strong communication and writing skills
Working knowledge in eLearning development tools (Articulate Storyline 360, Articulate Rise, Adobe Captivate preferred, MURF AI or experience in other speech to text tools)
Experience with video editing tools (Camtasia, SnagIt or similar)
Knowledge of graphic design tools like Photoshop and Illustrator (preferred)
Project Management: Work on multiple projects while ensuring adherence to timelines.
Needs Analysis: Collaborate with Learning Program Managers (LPMs) and Subject Matter Expert (SMEs), and product teams to gather inputs.
Design and Storyboarding: Create high-level design outline and storyboards for interactive/non-interactive course content.
Content Development: Design and develop interactive eLearning modules, micro-learning videos, and infographics.
In-App Guidance: Create and maintain user onboarding experiences, guided walkthroughs, and contextual help content using digital adoption platforms such as Amplitude and WalkMe.
Review & Ensure Quality: Work with LPMs and SMEs for content validation and feedback implementation, ensuring the final outputs meet the defined standards.
Continuous Learning: Build product, process, and business knowledge to further enhance the quality of deliverables as well as to stay up to date on the industry trends.
Excellent verbal and written communication skills.
Experience in working with SMEs, performing needs analysis, content gathering and shifting, instructional design processes, and storyboarding.
Knowledge of applied pedagogy in instructional design technology.
Understanding of content and learning management systems
Ability to follow and apply defined content standards and styles.
Strong attention to detail and ability to adapt to new technologies.
Exposure to digital adoption platforms (WalkMe, Amplitude, Whatfix, Pendo) preferred.
Equal Employment Opportunity (EEO)
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections among our people. We foster an open and inclusive environment where diverse perspectives are valued, enabling everyone to bring their authentic selves to work and make a meaningful impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. Employment decisions are made without regard to race, color, caste, religion, creed, gender, gender identity or expression, sexual orientation, age, marital status, disability, nationality, ethnic origin, or any other characteristic protected under applicable law.
Non-Discrimination and Reasonable Accommodation
Employees must be able to perform the essential functions of their role satisfactorily. CDK is committed to providing reasonable accommodations to qualified individuals with disabilities or other protected needs in accordance with applicable laws, unless doing so would impose an undue hardship on the organization. CDK retains the right to change or assign other duties to this position as needed.
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